Question 1

What is Spidra?

Accepted Answer

Spidra is an AI-powered web scraping platform that lets you extract data from any website without writing complex code. Simply describe what you want in plain English, and our AI handles the rest—including JavaScript rendering, CAPTCHA solving, and proxy rotation.

Question 2

Who is Spidra for?

Accepted Answer

Spidra is built for developers, data analysts, marketers, researchers, and businesses who need to collect web data at scale. Whether you're building lead generation tools, monitoring competitors, or gathering market intelligence, Spidra makes it simple.

Question 3

Do I need coding experience to use Spidra?

Accepted Answer

No! You can use our Playground to scrape any website by just pasting a URL and describing what data you want. For developers, we offer a full REST API with Python and Node.js SDKs for building custom integrations.

Question 4

What websites can I scrape with Spidra?

Accepted Answer

Spidra works on virtually any website—including JavaScript-heavy single-page apps, dynamic content, geo-restricted pages, and sites with anti-bot protection. We handle everything from simple blogs to complex e-commerce platforms.

Question 5

Will my scraper break every time the website changes?

Accepted Answer

Nope! That's the magic of AI Mode. Traditional scrapers break because they rely on CSS selectors that stop working when a site redesigns. Spidra's AI understands page structure and intent, so it adapts automatically. You describe what you want in plain English—'get the product price'—and it finds it, even if the layout changes.

Question 6

Do I need to deal with proxies and CAPTCHAs?

Accepted Answer

Not at all. We handle that nightmare for you. Spidra automatically routes requests through our global proxy network (45+ countries) and solves CAPTCHAs in real-time. No subscriptions to manage, no IP bans to worry about—it just works.

Question 7

Can I scrape pages behind a login wall?

Accepted Answer

Yes! Just pass your session cookies (the ones you get from logging in manually). Spidra will use them to access authenticated pages—dashboards, private profiles, member-only content—whatever you need. Works with any site that uses cookie-based auth.

Question 8

Can I set up scrapes to run automatically?

Accepted Answer

Absolutely. Save your scrape as a Preset, then create an Integration to run it on a schedule (daily, weekly, monthly). Results can be auto-delivered to Slack, Discord, email, webhooks, or your database. Set it once, forget about it.

Question 9

What output formats does Spidra support?

Accepted Answer

Spidra returns data in JSON format by default, which is easy to parse and integrate with any system. You can also get clean Markdown output, which is perfect for feeding into LLMs or documentation systems.

Question 10

How does credit-based pricing work?

Accepted Answer

Credits are our universal unit for all scraping operations. A simple page scrape costs 1 credit, while more complex operations (like AI extraction or CAPTCHA solving) cost more. You can see the credit cost for each operation in our pricing page.

Question 11

What happens if I run out of credits before the month ends?

Accepted Answer

You can buy additional credits anytime without upgrading your plan. Or if you're consistently hitting your limit, you can upgrade to a higher tier. Your existing credits roll over, so nothing goes to waste.

Question 12

Is there a free plan?

Accepted Answer

Yes! Our free plan includes 300 credits per month—enough to test Spidra and run light scraping tasks. No credit card required to get started.

Question 13

Can I cancel my subscription anytime?

Accepted Answer

Absolutely. You can cancel your subscription at any time from your dashboard. You'll retain access to your plan until the end of your current billing period.

Question 14

Do you offer refunds?

Accepted Answer

We offer refunds on a case-by-case basis. If you're unhappy with Spidra for any reason, reach out to our support team and we'll work with you to make it right.

Question 15

What's the difference between scraping and crawling?

Accepted Answer

Scraping extracts data from a specific URL you provide. Crawling automatically discovers and scrapes multiple pages across a website by following links. Use scraping for targeted data extraction and crawling for comprehensive site-wide data collection.

Question 16

How do concurrent requests work?

Accepted Answer

Concurrent requests determine how many scrapes can run simultaneously. Higher tier plans allow more concurrent requests, which means faster data collection when you're scraping multiple URLs at once.

Question 17

Does Spidra handle JavaScript-rendered content?

Accepted Answer

Yes! Spidra uses real browser rendering to execute JavaScript, wait for dynamic content to load, and capture the fully rendered page. This works for SPAs, infinite scroll, and any JavaScript-heavy site.

Question 18

What regions are your proxies available in?

Accepted Answer

Our proxy network spans 45+ countries across North America, Europe, Asia, South America, and Oceania. This lets you access geo-restricted content and avoid regional blocks.

Question 19

Is there an API rate limit?

Accepted Answer

Rate limits depend on your plan's concurrent request allowance. The free plan allows 1 concurrent request, while higher tiers allow 3 or more. There's no hard rate limit beyond concurrency—you can make as many requests as your credits allow.

Question 20

Is my data secure?

Accepted Answer

Yes. All data is encrypted in transit (TLS 1.3) and at rest. We don't store your scraped data beyond the delivery period you configure. API keys are securely hashed and can be rotated anytime.

Question 21

Is web scraping legal?

Accepted Answer

Web scraping of publicly available data is generally legal, but laws vary by jurisdiction. You're responsible for ensuring your scraping activities comply with applicable laws, website terms of service, and data protection regulations. We recommend consulting legal counsel for specific use cases.

Question 22

Do you comply with GDPR?

Accepted Answer

Yes, Spidra is GDPR-compliant. We process data according to strict privacy principles and offer data processing agreements (DPAs) for enterprise customers who need them.

Frequently Asked Questions

General

Start scraping for free.