Terms and Conditions
Last updated: November 17, 2025
1. Acceptance of Terms
Welcome to Spidra ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our web scraping service and related applications (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use the Service. We reserve the right to modify these Terms at any time, and your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
2. Description of Service
Spidra provides web scraping services that allow users to extract data from websites. Our Service includes:
- Automated web scraping tools and APIs
- Data extraction and processing capabilities
- Scheduled scraping operations
- Data export and integration features
- User dashboard and management interface
- API access and documentation
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.
3. User Accounts and Registration
To access certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your account information to keep it accurate
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.
4. Acceptable Use Policy
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
- Scrape websites that prohibit automated access in their terms of service
- Use the Service for any illegal or unauthorized purpose
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service or servers
- Use the Service to collect personal information without consent
- Scrape content that violates privacy rights or is confidential
- Use the Service for commercial purposes without proper authorization
5. Prohibited Content and Activities
You may not use the Service to scrape, collect, or process:
- Content that is illegal, harmful, or violates third-party rights
- Personal data without proper consent or legal basis
- Copyrighted material without permission
- Content that promotes violence, discrimination, or hate speech
- Adult content or material inappropriate for minors
- Financial or sensitive personal information
- Content that violates website terms of service
6. Payment Terms and Billing
Our Service operates on a subscription basis. By subscribing, you agree to:
- Pay all fees associated with your subscription plan
- Provide accurate billing information
- Authorize us to charge your payment method
- Understand that fees are non-refundable except as required by law
- Accept that prices may change with 30 days' notice
We use Stripe for payment processing. Your payment information is handled securely according to Stripe's security standards.
7. Intellectual Property Rights
The Service and its original content, features, and functionality are owned by Spidra and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of data you scrape using our Service, but you grant us a limited license to process and store this data as necessary to provide the Service.
You are responsible for ensuring you have the right to scrape and use any content obtained through our Service.
8. Data and Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
You are responsible for:
- Complying with applicable data protection laws
- Obtaining necessary consents for data collection
- Ensuring data accuracy and security
- Respecting website robots.txt files and rate limits
9. Service Availability and Limitations
We strive to provide reliable service, but we do not guarantee:
- Uninterrupted or error-free service
- Availability of specific websites or content
- Successful scraping of all requested data
- Compatibility with all websites or systems
We reserve the right to limit, suspend, or terminate your access to the Service for any reason, including violation of these Terms.
10. Disclaimers and Limitations of Liability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING FROM YOUR USE OF THE SERVICE.
Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Spidra and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
12. Termination
Either party may terminate these Terms at any time. Upon termination:
- Your right to use the Service will cease immediately
- We may delete your account and data
- You remain liable for any outstanding fees
- Provisions that by their nature should survive termination will remain in effect
We may terminate or suspend your account immediately for violation of these Terms or for any other reason at our sole discretion.
13. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except that either party may seek injunctive relief in court to prevent irreparable harm.
14. Compliance with Laws
You are responsible for ensuring your use of the Service complies with all applicable local, state, national, and international laws and regulations, including but not limited to data protection laws, intellectual property laws, and website terms of service.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.
17. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Website: Contact Us
